We'rehereto help

To help us best serve your inquiry, we recommend that you first describe the issue you’re having before telling us what you want to achieve. You may also email or call us to make an appointment. Our general response time is one business day.

Patient Billing Questions/Concerns

For billing related questions or concerns, please contact our billing specialists: Medical Management Specialists

General Inquiries

For general inquiries, please contact: info@ecs-wmi.com


To share feedback or a review, please contact:  feedback@ecs-wmi.com



BCBS Machine Readable Files

To access Blue Cross Blue Shield of Michigan's machine-readable files: click here


Address &

ECS / Emergency Care Specialists
4100 Embassy Drive SE - Suite 400
Grand Rapids, MI 49546

Phone: 616.988.8220
Fax: 616.957.3320

ECS / Emergency Care Specialists
ECS Western Michigan PC
ECS Central Michigan PC
ECS Northern Michigan PC
ECS Lakeshore PC

4100 Embassy Drive SE - Suite 400
Grand Rapids, MI 49546

VMS / Visionary Medical Services
VMS Central Michigan PC
VMS Northern Michigan PC

4100 Embassy Drive SE - Suite 500
Grand Rapids, MI 49546